KMS/KAF and KMC

Incident Report for Kaltura

Resolved

Current Status: Additional testing and monitoring have been completed. Normal performance was restored earlier at 3:05 p.m. UTC.

What to Expect Next: This incident is now closed.

Posted Apr 14, 2021 - 16:35 UTC

Monitoring

What was the Impact: For a short time, users may have seen no search results or delay seeing content in KMS/KAF/KMC.

Current Status: The issue has been mitigated and normal performance has been verified.

What to Expect Next: We will continue to monitor.

Posted Apr 14, 2021 - 15:05 UTC

Investigating

What is the Impact: Search with KMS and Content in KMC/KMS
Users may see no content returned in search and delayed visibility into recently published entries in KMS/KAF/KMC.

Current Status: We are currently investigating an issue affecting the visibility of content.

What to Expect Next: The next update will be posted within 30 minutes.

Posted Apr 14, 2021 - 14:58 UTC

This incident affected: Kaltura MediaSpace.