Elevated Account Opening Errors

Incident Report for Ekata

Resolved

The Ekata outage issue has been resolved and all systems are operating normally. Thank you for your patience!

Posted Jun 26, 2021 - 14:38 PDT

Investigating

We are currently investigating issues with our Account Opening API. Our engineering and operations teams are working hard to resolve the issue as soon as possible.

Please email support@ekata.com or contact your Account Manager with any questions. Thank you for your patience and understanding.

Posted Jun 26, 2021 - 14:36 PDT

This incident affected: API - Account Opening, API - Account Opening - EU, and API - Account Opening - APAC.