adidas ES orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Jun 08, 2023 - 20:58 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Posted Jun 08, 2023 - 19:58 UTC

Investigating

We are currently investigating an issue causing some orders of adidas ES (ADAS-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Jun 07, 2023 - 15:30 UTC

This incident affected: Gift Processing.