We have fully restored operations in our GitHub.com integration. Please don't hesitate to reach out to us if you encounter any problems.
We appreciate your understanding.
Jorge Ramirez Director Technical Support - Americas Mend
Posted Jul 08, 2022 - 01:13 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 08, 2022 - 00:19 UTC
Update
Dear Customers and Partners,
Our DevOps team is continuing to work toward restoring service operations. Currently, our GitHub.com integration is available at a limited capacity. We will be updating you as soon as the service is fully restored.
Jorge Ramirez Director Technical Support - Americas Mend
Posted Jul 08, 2022 - 00:16 UTC
Investigating
Dear Customers and Partners,
We are experiencing an unscheduled outage in our GitHub.com integration. This does not affect customers using the self-hosted SCM integrations with GitHub Enterprise, GitLab Server, or BitBucket Server. Our DevOps team is currently working on restoring service operations. We will be updating you regularly on the progress status.
We apologize for the inconvenience this is causing
Jorge Ramirez Director Technical Support - Americas Mend
Posted Jul 07, 2022 - 21:33 UTC
This incident affected: saas.whitesourcesoftware.com (github.com Integration) and app.whitesourcesoftware.com (github.com Integration).