Data Processing and Messaging Latency impacting EU01 Cluster
Incident Report for Braze, Inc.
Resolved
This incident has now been resolved and all services are performing normally.
Posted Jul 28, 2023 - 05:03 EDT
Monitoring
A fix has been implemented and we are observing improvements in Data Processing.

Engineers are continuing to monitor the issue while the backlog of requests and messages are processed.
Posted Jul 28, 2023 - 03:55 EDT
Identified
Engineers have identified an issue impacting the EU-01 cluster, at this time we are observing increased latency across services.

Engineers are currently investigating the issue and working to implement a fix.
Posted Jul 28, 2023 - 03:17 EDT
This incident affected: EU 01 Cluster (SDK Data Collection, Data Processing, REST APIs, Outbound Messaging).
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