CAD Cashins & Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Jul 10, 2021 - 23:35 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 10, 2021 - 23:06 EDT

Update

We are continuing to investigate this issue.

Posted Jul 10, 2021 - 22:23 EDT

Investigating

We are currently investigating this issue.

Posted Jul 10, 2021 - 22:21 EDT

This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).

Shakepay