Fuze Incident - Issue with Fuze Hub
Incident Report for Fuze
Resolved
We have had no further reports of the issue and show all services functioning as expected. This incident is now closed.

If you experience any further issues related to this topic, please contact Fuze Support via the Community for assistance. To ensure the quickest feedback, please make reference to Incident 4869.
Posted Mar 22, 2021 - 14:47 EDT
Monitoring
Hub performance has stabilized, and expect that all services are functioning as expected. We will monitor this incident for the next 30 minutes before setting the status to "Resolved”. If you continue to experience issues, please contact support via the Community for assistance. To ensure the quickest feedback, please make reference to Incident 4869.
Posted Mar 22, 2021 - 14:08 EDT
Investigating
We are detecting some degraded performance on our Hub platform.

This may impact end-user services. Possible symptoms include a spinning circle when uploading a CSV to the Hub for new user creation.

We are working diligently to identify the cause of the issue and will provide regular updates as we have them until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Posted Mar 22, 2021 - 13:41 EDT
This incident affected: Admin Services - Global (Fuze Hub).