We are happy to sound the all clear and all decision events have been processed. Please do not hesitate to reach out with any questions you may have to our support team (support@drip.com). We appreciate your patience while we worked through this.
Posted May 18, 2021 - 12:44 CDT
Monitoring
Our team has deployed a fix and we are seeing subscribers begin to move through decisions again. We will continue to monitor the situation to make sure all subscribers are continuing to move through decisions smoothly. Please reach out to our support team via support@drip.com if you are continuing to experience any issues.
Posted May 18, 2021 - 11:00 CDT
Investigating
Our team is currently investigating reports of subscribers becoming stuck within workflow decision nodes. We are currently working on deploying a fix for this and will post additional updates as we work towards restoring this feature.