Project Page unavailable on Admin Console

Incident Report for PlanGrid

Resolved

This incident has been resolved.

Posted May 07, 2021 - 06:51 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 04, 2021 - 18:06 PDT

Update

Organization Admins are now able to access projects page but unable to access specific projects on https://app.plangrid.com/enterprise.

Posted May 04, 2021 - 16:14 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 04, 2021 - 11:14 PDT

Update

We are continuing to investigate this issue.

Posted May 04, 2021 - 10:01 PDT

Investigating

Currently users are not able to access their Organization Projects page in https://app.plangrid.com/enterprise.

Posted May 04, 2021 - 09:58 PDT

This incident affected: Website.