Google Ads - Missing data & slow recovery
Incident Report for Funnel
Resolved
This incident has been resolved.
Posted Apr 04, 2023 - 10:17 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 17, 2023 - 17:11 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 16, 2023 - 18:08 CET
Update
We are still working on a solution to solve the slow recovery.
Posted Mar 16, 2023 - 15:13 CET
Update
We have identified a possible workaround and will continue to work on this.
Posted Mar 15, 2023 - 16:53 CET
Update
We are continuing trying to figure out a workaround for this issue.
Posted Mar 15, 2023 - 11:22 CET
Identified
On Mar 14, 2023 we identified an issue that caused some temporary loss of data availability for a small percentage of Google Ads sources. Affected sources are slow to recover due to a separate issue with the Google Ads API.

We are in contact with Google to identify the root cause of this secondary issue. Meanwhile data recovery for the affected sources will be very slow.

We are investigating the possibility of a workaround to speed this process up.

We will provide updates on a bi-daily basis.
Posted Mar 14, 2023 - 17:18 CET