Intermittent Slowness in Web Application

Incident Report for Copper

Resolved

This incident has been resolved.

Posted Sep 14, 2021 - 13:18 PDT

Monitoring

Our engineers have resolved the intermittent slowness and 502 error issues in the Copper web application. Some customers may experience brief delays in email syncing and workflow automation for the next several hours.

Posted Sep 14, 2021 - 11:44 PDT

Investigating

We are aware of an intermittent issue causing slowness and 502 errors for some users in the Copper web application. Our engineering team had identified the cause of the issue and is working to resolve ASAP.

Posted Sep 14, 2021 - 08:17 PDT

This incident affected: Google Sync and Rest API & Web Application.