500 errors - cannot access UI and API
Incident Report for Cisco
Resolved
We have determined a fix and this incident is now resolved. We discovered that some backend services were in a transient bad state and required a rolling restart which resolved the issue.
Posted Jul 11, 2022 - 17:10 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2022 - 14:40 CDT
Investigating
We are currently investigating an issue causing 500 errors when trying to access the UI or API.
Posted Jul 11, 2022 - 13:48 CDT
This incident affected: US - 2 (Kenna UI, Kenna API).
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