Intermittent failures of archive download functionality ...

Incident Report for Tricentis Flood

Resolved

We apologise this took a bit longer than expected, but this issue should now be resolved in production. Please note grid nodes that were already active before we rolled out the fix will still be affected. All grid nodes starting from this point forwards should be able to upload archived artefacts normally once again.

Thank you

Posted Sep 02, 2022 - 20:44 AEST

Identified

We have identified a regression that is causing "Access Denied" responses to post-Flood archive downloads. We are currently testing a fix for this issue and plan on rolling this out shortly. This does not affect any other functionality of the platform and Floods will still run to completion.

We apologise for the inconvenience and thank you for your patience.

Posted Sep 01, 2022 - 23:31 AEST

This incident affected: Dashboard.