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This issue with extract refresh latency is now resolved.
Posted May 17, 2021 - 04:36 UTC
Update
The investigation of the issue within Tableau Online Europe - Ireland (EW1A) that may be causing intermittent latency for extract refreshes for some of our users is still ongoing. We thank you for your patience. Our next update will be when new information becomes available.
Posted May 13, 2021 - 18:27 UTC
Update
The investigation of the issue within Tableau Online Europe - Ireland (EW1A) that may be causing impact for some of our users is still ongoing. We thank you for your patience. Our next update will be when new information becomes available.
Posted May 13, 2021 - 07:23 UTC
Update
We are continuing to investigate a potential issue within Tableau Online Europe - Ireland (EW1A) that may be causing an impact for our users. We are still working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience. Our next update will be when new information becomes available.
Posted May 12, 2021 - 19:01 UTC
Investigating
We have been made aware of a potential issue within Tableau Online Europe - Ireland (EW1A) that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience. Our next update will be when new information becomes available.
Posted May 12, 2021 - 16:36 UTC
This incident affected: Tableau Cloud (Europe - Ireland - (EW1A)).