Since 12:04 PM UTC a fix has been implemented and the situation is back to normal , we will keep monitore these services for the next hours
The incident impacted all issuers processed by WorldLine (LBP, BNPP, SG, HSBC, BPCE, CDN). The impact was slightly different regarding the scheme used : * CB --> Authentication are mostly accepted in frictionless, but authorization scucces rate is low * VISA and MC --> Authentication are declined
Posted Oct 03, 2022 - 12:41 UTC
Investigating
You may experience "Secure mode: The 3DSecure authentication has failed -101301- " errors since 11:10 AM UTC.
These disturbances are due to an issue with the following banks : Caisse Epargne (Natixis), La banque postale and BNPP
Investigations are ongoing on our PSP side, we will keep you informed.
• Who is affected: Anyone on the PRODUCTION environment.
Posted Oct 03, 2022 - 11:32 UTC
This incident affected: Production (Mangopay Production API).