Degraded Performance

Incident Report for TeamViewer

Resolved

This incident has been resolved.

Posted Jan 13, 2023 - 14:55 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2023 - 14:27 CET

Identified

We are experiencing high load on our master servers.

Our engineers identified the underlying root cause for the degraded performance and are working on the resolution. We will update our status page with new information as soon as possible.

Posted Jan 13, 2023 - 14:16 CET

This incident affected: TeamViewer Services, Management Console, API, IoT, Monitoring & Asset Management, Web Monitoring, Backup, Endpoint Protection, Website, and TeamViewer Community.