A fix has been implemented and we are monitoring the results.
Posted Jun 24, 2022 - 02:55 EDT
Investigating
We are seeing some issues with Scribe API in combination with Agent slowness. We are looking into it on priority.
While this is occurring, customers may not be able to login to Scribe or see the Apps/Solutions, they might see that agents are in Heartbeat Failed/Late state, and Flow debug might timeout or take longer, Connection creation/test times out. Scheduled and event-based Connect Apps will continue to run with some exceptions, and you will see a delay on Execution History updates.
Posted Jun 24, 2022 - 01:25 EDT
Update
We are continuing to monitor for any further issues.
Posted Jun 24, 2022 - 01:22 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 23, 2022 - 22:31 EDT
Identified
The issue has been identified and is being addressed. We are actively monitoring all parts of the system.
Posted Jun 23, 2022 - 20:19 EDT
Update
We are continuing to investigate this issue.
Posted Jun 23, 2022 - 19:16 EDT
Investigating
Please be advised that Integration - Connect is experiencing an issue with agents API. The TIBCO team is investigating this issue as a priority.
While this is occurring, customers may see that agents are in Heartbeat Failed/Late state, and Flow debug might timeout or take longer, Connection creation/test times out. Scheduled and event-based Connect Apps will continue to run with some exceptions, and you will see a delay on Execution History updates.
Posted Jun 23, 2022 - 18:15 EDT
This incident affected: Connect (Scribe® Applications, Scribe® Agents, Scribe® API).