Payment Processor Issues: Multiple Processors
Incident Report for Olo
Resolved
This incident has been resolved.
Posted Feb 26, 2021 - 17:55 EST
Monitoring
We are seeing an improvement in service via Rapid Connect, and are continuing to monitor.
Posted Feb 26, 2021 - 16:00 EST
Update
Fiserv is investigating a service disruption affecting multiple services that may include Rapid Connect.
Posted Feb 26, 2021 - 11:59 EST
Update
We're detecting elevated errors processing payments through Rapid Connect. Ordering may be affected at locations using Rapid Connect as their payment provider.
Posted Feb 26, 2021 - 11:05 EST
Investigating
We're detecting elevated errors processing payments through multiple payment processors.
Posted Feb 26, 2021 - 10:42 EST
This incident affected: Partners (Payment Processing Partners).