System Slowness

Incident Report for DrChrono

Resolved

This incident has been resolved and we are continuing to optimize our infrastructure. Please contact DrChrono support if you're experiencing any ongoing performance issues.

Posted Nov 30, 2020 - 17:30 PST

Monitoring

A fix has been implemented and we are monitoring the results. Please let our Support team know if you are still experiencing performance issues.

Posted Nov 30, 2020 - 16:58 PST

Identified

We have identified the issue and we are actively working on a resolution. We'll provide additional updates soon.

Posted Nov 30, 2020 - 15:57 PST

Investigating

We are currently investigating an issue that is causing general slowness and data not to save. We will provide an update as soon as possible regarding this issue.

Posted Nov 30, 2020 - 15:37 PST

This incident affected: drchrono.com and drchrono iPad EHR.