Our partner has resolved the issue on their end and we have caught up with the delay. The delayed new expenses should now be visible in the app again. We are monitoring the situation on our side to make sure it is entirely resolved. We apologise for any inconvenience caused.
Posted Jul 02, 2021 - 11:18 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 02, 2021 - 10:34 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 02, 2021 - 10:31 UTC
Identified
Our partner has confirmed the issue and is working to resolve it
Posted Jul 02, 2021 - 10:24 UTC
Update
We are continuing to investigate this issue.
Posted Jul 02, 2021 - 10:16 UTC
Investigating
We are investigating an issue where expenses are not being created for new transactions. The card still works and the purchase is approved, the expense does not show up in the Pleo app and receipts cannot be uploaded as a result.