Some Outreach connectors are failing due to an internal error

Incident Report for Fivetran

Resolved

This incident has been resolved. All affected Outreach connectors are syncing again.

Posted Aug 17, 2022 - 20:04 UTC

Monitoring

We have deployed the fix for this issue and we are monitoring to ensure the issue is resolved.

Posted Aug 17, 2022 - 13:05 UTC

Update

We have created a hotfix for this issue and are currently waiting for deployment.

Posted Aug 17, 2022 - 11:29 UTC

Update

Some Outreach connectors are failing with a "Cannot find entity 'Table' with id 'webhook'." error message. This is due an internal bug and was introduced as we needed to re-process deleted records for our Outreach connectors.

We are preparing a hotfix for this issue.

Posted Aug 17, 2022 - 10:54 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Aug 17, 2022 - 10:39 UTC

This incident affected: Sales connectors (Outreach).