The fix has completed rollout. We will continue with additional monitoring for a while longer before marking the incident as resolved.
Posted Apr 13, 2021 - 22:30 CEST
Update
The root cause is identified and we are currently working on rolling out a fix. The expected resolution of the issue is in the next few hours.
In the meantime we will continue to monitor performance and take necessary actions to prevent any further incidents.
Posted Apr 13, 2021 - 16:48 CEST
Update
We are continuing to monitor for any further issues. We expect the service to run normally.
Work to identify a solution to the underlying issue will continue during the day. A new update will be posted by 17:00 CEST on April 13th.
Posted Apr 13, 2021 - 09:48 CEST
Update
To prevent any further delays in the service we will continue to monitor performance throughout the next hours, until a new progress update is available.
We expect the next update to be posted by 10:00 CEST on April 13th.
Posted Apr 12, 2021 - 16:25 CEST
Monitoring
The issue is temporarily solved, and we are monitoring the service closely.
Posted Apr 12, 2021 - 12:24 CEST
Investigating
We are investigating an issue that leads to delays in all operations for all customers. This may affect event log updates, actions in Monitor, and other actions performed by users in all parts of Inspera Assessment.
Candidates who are in progress should continue their tests normally.
We will post a new update as soon as possible.
Posted Apr 12, 2021 - 11:43 CEST
This incident affected: Inspera Assessment - Admin and Inspera Assessment - Student.