Outage on Add Location for users of "High Res (Nearmap)"

Incident Report for SketchUp

Resolved

This incident has been resolved.

Posted Nov 08, 2021 - 18:45 MST

Update

Issue has been resolved and service is back to operational.

Posted Nov 08, 2021 - 18:45 MST

Update

We are continuing to monitor the situation with Nearmap but unfortunately the service is still down.

Posted Nov 08, 2021 - 16:14 MST

Monitoring

The issue has been identified as with the Nearmap provider and we are monitoring the situation.

Posted Nov 08, 2021 - 12:45 MST

Investigating

A Nearmap outage is causing an outage for people using High Res (Nearmap) in Add Location.

Posted Nov 08, 2021 - 12:44 MST

This incident affected: SketchUp Add Location (SketchUp Add Location Service).