Delivery delay on outbound MMS towards US phone numbers in Dallas region
Incident
Report for Plivo
Resolved
This incident has been resolved.
Investigating
Dear Valued Customer,
We are currently observing outbound MMS delivery delays for a small segment of US phone numbers in Dallas region. A small percentage of phone numbers may experience delivery delays in MMS services. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#9400
We are currently observing outbound MMS delivery delays for a small segment of US phone numbers in Dallas region. A small percentage of phone numbers may experience delivery delays in MMS services. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#9400
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).