Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.
Incident Report for SparkPost
Resolved
This incident has been resolved.
Posted Nov 14, 2020 - 14:34 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2020 - 13:48 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 14, 2020 - 11:48 EST
Investigating
We are experiencing an elevated level of SMTP errors for some SparkPost and SparkPost Enterprise customers injecting using SMTP. Please retry any 4xx errors.
Note: This issue does not impact our customers hosted in the EU.
Note: Outbound message delivery is not impacted.
Posted Nov 14, 2020 - 08:32 EST
This incident affected: SMTP API (SMTP API - USA).
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