We are pleased to report that the database locking issue which led to increased CPU usage on our RDS system has been fully resolved. Our technical team has carefully monitored the system following the implementation of the fix and confirmed that normal operations have resumed without further complications
Posted 1 year ago. Jun 03, 2024 - 16:05 UTC
Update
We are continuing to monitor for any further issues.
Posted 1 year ago. Jun 03, 2024 - 15:51 UTC
Update
We are pleased to inform you that our technical team has successfully implemented a fix for the issue identified earlier. Currently, we are in the process of monitoring the system's performance to ensure stability and functionality are fully restored.
Posted 1 year ago. Jun 03, 2024 - 15:51 UTC
Monitoring
We've implemented a fix to some database connectivity related errors causing the outage and are monitoring the solution.
Posted 1 year ago. Jun 03, 2024 - 15:44 UTC
Investigating
We are investigating a general service outage of the Shorthand web app.