Issue in-app messaging. Lag exists between each prompt of the Bots (approximately 20-30 seconds of lag).
Incident Report for Helpshift
Resolved
This incident has been resolved.
Posted Oct 21, 2022 - 10:03 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2022 - 10:02 UTC
Investigating
We are currently investigating this issue.
Posted Oct 21, 2022 - 08:56 UTC
This incident affected: Mobile SDK, Web Chat, Helpshift APIs, and Time Based Automation.