We have implemented a fix and are closely monitoring the results. Services should be restored for all users.
Posted Aug 31, 2021 - 14:15 PDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 31, 2021 - 13:11 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 31, 2021 - 10:11 PDT
Investigating
We’re investigating a problem that is preventing some users from managing their subscription settings, submitting documents to our expert writing service, and accessing Grammarly Business Admin panel. We’ll provide an update as soon as we can.
Posted Aug 31, 2021 - 09:35 PDT
This incident affected: Billing Service, Account Management, and Expert Writing Service.