Intermittent errors while processing refunds on Shopify

Incident Report for Affirm

Resolved

Our team has deployed a fix and have seen the Shopify refund errors subside. All services are now functioning as expected.

Posted 3 years ago. Feb 25, 2022 - 11:44 PST

Identified

We are aware of an issue where merchants on Shopify's platform may run into errors while attempting to process refunds, and our team is working on implementing a fix. Please reach out to us at merchanthelp@affirm.com if you have any questions or concerns.

Posted 3 years ago. Feb 24, 2022 - 17:03 PST