On-Call is currently experiencing Web Client page loading issues in some regions

Incident Report for Splunk On-Call

Resolved

This incident has been resolved. Page loading in the Web client has returned to normal functionality. All systems are operational.

Thank you for your continued patience as we worked this issue to resolution.

Please reach out to On-Call Support with any questions.
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Posted 10 months ago. May 31, 2024 - 10:43 MDT

Update

Our recent fix has resolved much of the issue, but we will remain in a monitoring state for more testing.

If you are experiencing loading issues when navigating to the Teams tab, refreshing the page from your browser should alleviate the issue.

Again, we apologize for this inconvenience. If you continue to experience issues with page loading in the web client, don't hesitate to get in touch with On-Call Support:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Posted 10 months ago. May 31, 2024 - 09:59 MDT

Monitoring

A fix has been implemented and we are monitoring the results. We apologize for this inconvenience.

If you continue to experience issues with page loading in the web client, don't hesitate to get in touch with On-Call Support:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Updates to follow.

Posted 10 months ago. May 31, 2024 - 08:17 MDT

Investigating

Please bear with us while we investigate this issue—impacted pages: Users, Settings, Teams.

Updates to follow.

We apologize for this inconvenience. Please reach out to On-Call Support with any questions.
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Posted 10 months ago. May 31, 2024 - 07:25 MDT

This incident affected: Clients (Web client (portal)).