Ivanti Neurons for iPaaS Partner (Workato) Status and Maintenance Pages

Incident Report for Ivanti Cloud

Resolved

This incident has been resolved.
Posted 3 months ago. Feb 07, 2025 - 15:02 UTC

Identified

To Our Valued Ivanti Neurons iPaaS Customers and Partners,

Ivanti Neurons for iPaaS partners with the best-in-class integration solution of Workato to provide you with easy integrations to Ivanti Neurons for ITSM. We are committed to ensuring that your integrations are seamless and reliable.

From time to time, Workato may schedule maintenance periods or experience outages. To ensure that you receive this information in a timely manner, we ask that you subscribe to Workato status updates for your data center by visiting status.workato.com.

See the latest about a maintenance period from Workato below. If you have any questions related to Ivanti Neurons for iPaaS, please contact Ivanti Support.

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Workato Maintenance Announcement

As part of our ongoing efforts to ensure optimal performance, reliability, and security, Workato will conduct planned maintenance on its infrastructure in January 2025. During this time, the platform will temporarily enter maintenance mode.

Maintenance Details

Date: January 2025 (specific schedule varies by data center)

Expected Impact: No data loss is anticipated.

 Impact by Product Area

Job Processing: Recipes (excluding Workbot and APIM recipes) may experience a job processing delay of up to 10 minutes.

API Platform (APIM): Recipes with long actions may encounter job failures.

Workbot: Recipes containing Wait for user input/action or other long actions may also encounter job failures.

Other Services: All other Workato components and services will function normally.

 Maintenance Schedule by Data Center

For a detailed schedule and updates, please visit the relevant links for your data center.

Links to Status and Scheduled Maintenance Notice page for Workato DCs:

Australia
https://status.au.workato.com/
https://docs.workato.com/notices/scheduled-maintenance-au.html

Singapore
https://status.sg.workato.com/
https://docs.workato.com/notices/scheduled-maintenance-sg.html

Japan
https://status.jp.workato.com/
https://docs.workato.com/notices/scheduled-maintenance-jp.html

E.U.
https://status.eu.workato.com/
https://docs.workato.com/notices/scheduled-maintenance-eu.html

U.S.
https://status.workato.com/
https://docs.workato.com/notices/scheduled-maintenance-us.html
Posted 4 months ago. Jan 21, 2025 - 22:46 UTC
This incident affected: Ivanti Neurons for IT Service Management & IT Asset Management (Service Manager / Asset Manager (CZERO), Service Manager / Asset Manager (C1), Service Manager / Asset Manager (FFZ), Service Manager / Asset Manager (IAZ), Service Manager / Asset Manager (IRW), Service Manager / Asset Manager (LDZ), Service Manager / Asset Manager (NSZ), Service Manager / Asset Manager (NVF), Service Manager / Asset Manager (NVZ), Service Manager / Asset Manager (NVW), Service Manager / Asset Manager (TTZ), Service Manager / Asset Manager (WAZ), Service Manager / Asset Manager (Ch-NVZ)).