Performance issues Belgium, Germany and the UK

Incident Report for Exact System

Resolved

This incident has been resolved.

Posted Jul 26, 2021 - 16:50 CEST

Monitoring

We implemented the fix for Belgium aswell. We see the performance is back to normal. We will keep monitoring the performance.
For Belgium we are still working hard to solve this.

Posted Jul 26, 2021 - 13:38 CEST

Update

We implemented the fix for the UK and Germany. We see the performance is back to normal. We will keep monitoring the performance.
For Belgium we are still working hard to solve this.

Posted Jul 26, 2021 - 13:20 CEST

Investigating

Currently we experience some issues on somea of our databases. This could cause some slowness in Exact Online. We are working hard to solve this as soon as possible. Our apologies for the inconvenience.

Posted Jul 26, 2021 - 12:30 CEST

This incident affected: Exact Online - Belgium (Boekhouden, Uren & Facturen, Handel, Productie, Accountancy, Mijn [Kantoor], Scan & Herken, Digitale Brievenbus, Exact API, Exact Bouw).