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Synthetic Tests Are Returning 404 Error Affecting EMEA Customers Using Microservices
Incident Report for Guidewire
Postmortem

Please refer to the Knowledge Article on this link for more information.

Posted Feb 25, 2023 - 13:20 UTC

Resolved
The affected services have been restored successfully. The endpoints are returning 200 responses. Please open a Community case if you are still experiencing any service interruption.
Posted Jan 25, 2023 - 15:33 UTC
Investigating
Guidewire Support is aware of an issue with Synthetic tests returning 404 error that is causing lack of response from the Microservices in the
Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Posted Jan 25, 2023 - 15:18 UTC
This incident affected: INSURANCESUITE NON PRODUCTION ENVIRONMENTS (EMEA) and INSURANCESUITE PRODUCTION ENVIRONMENTS (EMEA).