Redtail Hosted Emails Services Down
Incident Report for Redtail Technology
Resolved
This incident has been resolved.
Posted Jul 31, 2021 - 19:36 PDT
Monitoring
The maintenance coupled with the following downtime has created some system latency and delayed mail that has taken some time to recover from. We are continuing to monitor all aspects of our hosted email services and continue to to see services rebound. We do appreciate your patience as we work to return to normal performance.
Posted Jul 31, 2021 - 15:04 PDT
Update
We are currently investigating a delay in email delivery. Our technicians are diligently working to troubleshoot and resolve this issue.
Posted Jul 31, 2021 - 12:08 PDT
Identified
We have identified the issue with accessing your mail via mobile devices and have implemented a fix. You should start seeing your mailboxes update now.
Posted Jul 31, 2021 - 10:30 PDT
Investigating
We are currently investigating an issue with email account accounts setup on mobile devices. We are diligently working to resolve the issue. We apologize for any negative impacts this issue may bring with it.
Posted Jul 31, 2021 - 08:40 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2021 - 08:06 PDT
Identified
We have identified the issue and are working to implement a fix. Thank you in advance for your patience.
Posted Jul 31, 2021 - 04:58 PDT
Investigating
We are currently experiencing some issues with the server maintenance that was performed. We are worked diligently to resolve the issue. We apologize for the inconvenience.
Posted Jul 31, 2021 - 02:36 PDT
This incident affected: Redtail Email.