Our platform was recently experiencing some technical issues. The platform is now fully functional. We're back at a normal status and this incident is resolved. No customer or internal data was affected. We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.
Posted Dec 09, 2021 - 14:39 CET
Monitoring
Our platform was recently experiencing some technical issues that caused it to be unavailable for users and admins. No customer data was impacted. We've resolved the issue and are continuing to monitor the situation.
Posted Dec 09, 2021 - 14:00 CET
Identified
Our platform is currently experiencing technical issues on EU. Users and admins may not be able to access Hivebrite at this time. We apologize for the inconvenience, we've identified a fix and are working to resolve this as quickly as possible.
Posted Dec 09, 2021 - 13:57 CET
Update
We are continuing to investigate this issue.
Posted Dec 09, 2021 - 13:49 CET
Investigating
Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform on EUProd and APAC. There is no impact to existing customer data. We apologize for the inconvenience and are working to resolve this as soon as quickly as possible.
Posted Dec 09, 2021 - 13:26 CET
This incident affected: European servers (European production servers) and APAC servers (Apac production servers).