Alert! - INC157350 - OpenText Error publishing changes for E-Studio/TeamSite 20.

Incident Report for Central 1

Resolved

OpenText has restored the publishing of changes in E-Studio/TeamSite 20 resolving the incident at 2:15 p.m. PT (5:15 p.m. ET).

If you are still experiencing any delays in publishing or public websites concerns please reach out to Digital Banking Support. The postmortem will be available in the upcoming weeks.

Posted 2 years ago. Apr 19, 2023 - 14:29 PDT

Update

Investigation continues, as this incident is being treated with highest priority. OpenText and Central 1 are working together on finding a solution.

An update will be provided on or before 3:00pm P.T. (6:00pm E.T.)

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Posted 2 years ago. Apr 19, 2023 - 12:24 PDT

Update

OpenText is continuing to work on restoring production publishing.

Central 1 will provide our next update by 12 p.m. PT (3 p.m. ET) or sooner if service is restored.

Posted 2 years ago. Apr 19, 2023 - 09:14 PDT

Investigating

Please be aware that Central 1 has raised an incident with OpenText to review errors with publishing changes for E-Studio/TeamSite 20.

Our teams are working together and we will provide an update by 9 a.m. PT (12 p.m. ET).

Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

Posted 2 years ago. Apr 19, 2023 - 07:28 PDT