Elevated 5xx API error rates, increased latency, and data delays for some SparkPost and SparkPost Enterprise customers (US hosted only)
Incident Report for SparkPost
Resolved
This incident has been resolved.
Posted Nov 05, 2020 - 17:22 EST
Monitoring
The API has recovered, we are currently working through data delays. We appreciate your patience.
Posted Nov 05, 2020 - 15:51 EST
Investigating
We are experiencing an elevated level of API and UI errors and latency along with data loading delays for our Events API for some SparkPost and SparkPost Enterprise customers (NOT including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Nov 05, 2020 - 14:43 EST
This incident affected: Events API (Events API - USA) and SparkPost Application (WebUI) (SparkPost Application - USA).
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