Our team has deployed the fix for all users and has seen all related errors subside. All services are now functioning as expected.
Posted Feb 02, 2023 - 15:23 PST
Monitoring
We have implemented a fix and it has been accepted and deployed. Affected users are in the process of being notified to update their applications. The application update will finish rolling out to all affected users by the end of the day. We will continue to monitor the situation until this process completes to ensure our systems maintain operational.
Posted Feb 02, 2023 - 08:45 PST
Identified
We have identified that a small subset of Affirm Android application users who have updated their application within the last week are experiencing a degradation for certain features, such as "Make a Payment." Users experiencing this issue can log out of the application and log back in to resume functionality. We have identified the source of this issue to be only with users who recently updated and are working on implementing a fix. We will provide more updates as they come along.
Posted Feb 01, 2023 - 12:41 PST
This incident affected: Affirm Mobile App (US, Canada).
