Monitoring - INC149681 - Interac e-Transfer Service
Incident Report for Central 1
Resolved
Interac's e-Transfer service has remained stable throughout the night and the interrupted status queue has emptied with no pending e-Transfers.

Interac is continuing to investigate their outage and will provide a postmortem within the next 14 days.
Posted Oct 24, 2022 - 10:39 PDT
Monitoring
Please be advised that Interac e-Transfer service remain stable.

Interac is investigating their e-Transfer outage this evening from 6:44 p.m. to 8:13 p.m. PT (9:44 p.m. to 11:13 p.m. ET) and expect to provide Central 1 a postmortem within 14 days.

There is currently 3,000 receive e-Transfers in an ‘interrupted’ status. Interac is waiting for a scheduled batch job to run to start to clear up interrupted payments between 11 to 11:30 p.m. PT (2 to 2:30 a.m. ET).

Central 1 will continue to monitor services and provide additional updates from Interac when made available.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Posted Oct 23, 2022 - 22:31 PDT
This incident affected: Digital Banking Services and Incident Alerting.
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