Sharpen Q webrtc connection interruption (US2)

Incident Report for Sharpen

Resolved

After extensive validation, this issue has been confirmed to be resolved.

Posted Feb 16, 2022 - 17:04 UTC

Monitoring

We are continuing to monitor recovery. Initial testing indicates that impact is resolved.

Posted Feb 16, 2022 - 14:30 UTC

Identified

We have isolated the problem and removed potentially problematic resources. If your users are still having issues, please have them log out and log back in to connect to known working resources.

Posted Feb 16, 2022 - 14:06 UTC

Investigating

We are currently currently investigating issues with webrtc connections in our US2 region. We have all necessary resources engaged and will resolve the issue as soon as possible.

Posted Feb 16, 2022 - 14:00 UTC

This incident affected: Isolation Zone 0 (Sharpen Q).