FlippingBook Online Statistics unavaible

Incident Report for FlippingBook

Postmortem

We regret to say that while this incident was being resolved, new statistics for your flipbooks have not been recorded. This means that for the 12-hour period from approximately Oct 27, 15:00 UTC to Oct 28, 03:00 UTC all clicks that your visitors made in your flipbooks have been irretrievably lost and do not show up in your reports. We apologize for the inconvenience.

Posted Oct 28, 2022 - 07:16 EDT

Resolved

The problem has been resolved. If you are still encountering any problems, then please log out of your account, restart your browser, and then log in again. If you still encounter any problems then please contact our support team (support@flippingbook.com).

Posted Oct 27, 2022 - 23:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 27, 2022 - 23:36 EDT

Investigating

We are seeing reports that clients cannot see the statistics for flipbooks.

We apologize for the inconvenience and are working on a solution.

Posted Oct 27, 2022 - 11:27 EDT

This incident affected: FlippingBook Online (Account, Stats).