Service degradation

Incident Report for ID.me

Resolved

We've confirmed the incident is resolved and all systems are operational
Posted 2 years ago. Nov 11, 2023 - 08:14 EST

Monitoring

The root cause has been identified and remediated. We are currently monitoring our applications and services.
Posted 2 years ago. Nov 11, 2023 - 07:57 EST

Investigating

We are experiencing an increased level of application errors and currently investigating the root cause
Posted 2 years ago. Nov 11, 2023 - 07:35 EST
This incident affected: Wallet Account Access and Management (Login Services, Account Management).