Mobile notification(SMS, voicemail) temporarily unavailable due to provider incident
Incident Report for JustCall
Resolved
All systems have been returned to proper operation
Posted Feb 11, 2021 - 18:00 UTC
Monitoring
Looks like the service is stable now. We're continuing to monitor the traffic.
Posted Feb 11, 2021 - 17:56 UTC
Identified
OneSignal has identified the cause and is applying a fix. Some services are reachable now, but we're continuing to investigate further. (Incident: https://status.onesignal.com/incidents/qqj691b5j4yv)
Posted Feb 11, 2021 - 17:51 UTC
Update
We are continuing to investigate this issue.
Posted Feb 11, 2021 - 17:48 UTC
Investigating
A provider that we utilize for sending notifications for SMS & Voicemail on our mobile apps is experiencing an incident. We are monitoring the status and will update as soon as full functionality in our system is restored.
Posted Feb 11, 2021 - 17:10 UTC
This incident affected: Third-Party (OneSignal).