At this time, we believe that the issues affecting Citrix Content Collaboration (ShareFile) service have been fully resolved.
Next Steps: If any further issues are seen, please contact Citrix Technical Support.
Posted Jul 07, 2021 - 16:35 EDT
Monitoring
At this time, we believe that the issues affecting Citrix Content Collaboration (ShareFile) service have been fully resolved. We will continue to monitor closely.
Next Steps: If any further issues are seen, please contact Citrix Technical Support.
Posted Jul 07, 2021 - 16:00 EDT
Investigating
Impact: Citrix Content Collaboration (ShareFile) end-users in the U.S. and E.U. regions may be experiencing issues when attempting to log in to the service.
Current Status: The Citrix Engineering team is engaged and investigating the issue. At present there are no identifiable work arounds or ETA for a fix.
Next Steps: A further update will be provided within 60 minutes.