Possible Interruption to Call and Ticket Support Staff

Incident Report for Crucial Hosting

Resolved

This incident has been resolved.

Posted Feb 21, 2022 - 13:54 AEDT

Update

We are still investigating the issue and will provide further updates in 60 minutes, or if there is a significant change in the situation.

Posted Feb 21, 2022 - 13:10 AEDT

Update

We are continuing to investigate the issue and will provide further updates in 60 minutes, or if there is a significant change in the situation.

Posted Feb 21, 2022 - 12:21 AEDT

Investigating

Our Technical Operations team are currently troubleshooting an issue which has caused issues with our support systems, phone and ticket.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

You can subscribe to this incident to receive an SMS or Email notification when our support systems are operational.

Posted Feb 21, 2022 - 11:23 AEDT

This incident affected: Help Centre and Phone Support.