Articulate 360 emails are delayed
Incident Report for Articulate
Resolved
Emails are being delivered on time! This issue has been resolved.
Posted Dec 17, 2022 - 17:55 UTC
Update
We still see delays with emails being sent. We're continuing to monitor the situation, and we're so sorry for the trouble!
Posted Dec 17, 2022 - 11:52 UTC
Monitoring
We are now seeing Articulate 360 email deliveries from our third party mail service. There may still be some delay as they are working to get through the email backlog as quickly as they can. We'll continue to monitor the situation carefully.
Posted Dec 17, 2022 - 00:08 UTC
Update
Hi folks. We're continuing to monitor the situation with delayed emails. We'll keep you updated!
Posted Dec 16, 2022 - 20:44 UTC
Investigating
Emails from Articulate 360 are currently delayed due to an issue with our third party mail service. As soon as we have more information and a timeframe for a resolution, we'll let you know.
Posted Dec 16, 2022 - 18:42 UTC
This incident affected: Articulate 360 (Rise 360, Review 360, Account Management) and E-Learning Heroes, Articulate.com.