This issue has been resolved. At this time, all product and order updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Oct 05, 2022 - 08:11 UTC
Update
This issue is still ongoing and is intermittently causing delays and/or connection errors in the following functions: - Product data feeds - Order imports
You may also receive intermittent “Invalid Credentials” errors on the Walmart settings page or in the “Check Access Level” account settings.
Our engineering team is working with Walmart to resolve this issue with high priority.
This alert will continue to be updated as we receive more information.
Posted Oct 04, 2022 - 20:16 UTC
Update
This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority.
This alert will continue to be updated as we receive more information.
Posted Oct 04, 2022 - 12:32 UTC
Update
This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority.
This alert will continue to be updated as we receive more information.
Posted Oct 03, 2022 - 20:12 UTC
Investigating
Walmart is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data and import orders. As a result of this issue, you may see the following errors in your Walmart listing and settings views or when selecting "Check Access Level" for delegated access.
Error from Walmart: "We could not connect with Walmart. Please try again later."
We are working on a resolution as our highest priority.
This alert will continue to be updated as we receive more information.
Posted Sep 30, 2022 - 19:27 UTC
This incident affected: System and Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).