Web and Mobile App Service Issue

Incident Report for Gemini Exchange

Resolved

All services have been fully restored.

Posted Feb 08, 2021 - 11:53 EST

Monitoring

Service has been restored across all Gemini Services. We continue to closely monitor performance and will post updates here as necessary.

Posted Feb 08, 2021 - 11:02 EST

Update

We are continuing to investigate this issue.

Posted Feb 08, 2021 - 10:26 EST

Update

We investigating reports effecting Web, Mobile, and REST APIs. All customer assets remain completely secure.

Posted Feb 08, 2021 - 09:50 EST

Update

Gemini continues to investigate this issue with priority. We appreciate your patience while we restore service.

Posted Feb 08, 2021 - 09:24 EST

Investigating

We are currently investigating issues impacting the Gemini Mobile App. All customer assets remain completely secure.

Posted Feb 08, 2021 - 08:14 EST

This incident affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, REST API, and Websockets API.