Inbound SMS/MMS failure towards US phone numbers : Charlottesville, VA
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Jul 22, 2021 - 20:56 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 22, 2021 - 17:39 UTC
Identified
Dear Valued Customer,

Our carrier partner is observing minor inbound SMS/MMS failures towards US phone numbers in Charlottesville, VA. A small percentage of phone numbers may experience delays in delivery.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#49931
Posted Jul 22, 2021 - 13:34 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).