May be impacted by issues with AWS us-east-1
Incident Report for TextExpander
Resolved
Sign in and Public Snippets are now available. AWS reports they have resolved their network-related issue. There are some residual effects of the AWS outage we are monitoring, but those do not affect access to or use of TextExpander. If you encounter anything unexpected, please contact support: https://textexpander.com/contact
Posted Dec 07, 2021 - 16:53 PST
Update
Services are beginning to recover. Public snippets and sign in are available to some users. AWS has not fully resolved the outage, but they appear to be making progress.
Posted Dec 07, 2021 - 15:51 PST
Update
Public Snippets and sign in are presently down due to the AWS outage. We are monitoring the situation and expect that once the AWS issue is resolved these services will resume operation normally.
Posted Dec 07, 2021 - 12:17 PST
Monitoring
We are aware that there are increased error rates on us-east-1 which may impact availability of app.textexpander.com temporarily. We are monitoring the situation.
Posted Dec 07, 2021 - 10:47 PST
This incident affected: TextExpander Server.